Member Service Assistant – Costco, Windsor, ON

Costco is hiring a Member Service Assistant in Windsor, Ontario. This position focuses on welcoming members, verifying memberships, supporting entry and exit procedures, and maintaining a safe and organized warehouse environment.

ABOUT THE JOB

The Member Service Assistant at Costco plays an important role in ensuring members have a smooth and positive experience while entering and exiting the warehouse. This role includes verifying membership cards, assisting members with questions, maintaining entrance and exit procedures, and supporting safety and security checks throughout the warehouse. The position requires excellent customer service, attention to detail, and the ability to work in a busy retail environment.

KEY RESPONSIBILITIES

  • Welcome members as they enter the warehouse and verify valid membership cards.
  • Provide friendly and professional member service while assisting with general inquiries.
  • Maintain entrance and exit areas, ensuring they remain clean and organized.
  • Count and monitor the number of members entering the warehouse when required.
  • Perform safety and security checks around the warehouse and report issues to management.
  • Verify purchase receipts at the exit door and thank members as they leave the warehouse.
  • Assist members with directions to departments, products, or services within the warehouse.
  • Observe and report suspicious activity or safety concerns to warehouse management.
  • Support other operational tasks such as cart assistance, basic warehouse support, and helping maintain order in member areas.
  • Assist other departments when additional operational support is required.

WHY WORK HERE?

Working at Costco provides the opportunity to join a respected company known for its strong workplace culture and commitment to employees. Depending on eligibility, benefits may include competitive pay, job stability, training opportunities, and potential career advancement within the company. This role is also a great opportunity to build experience in retail operations, member relations, and customer service.

HOW TO APPLY FOR THIS POSITION

To apply for this opportunity, candidates must complete their application through the official Costco careers platform. Review the job details and submit your application directly on the company website.

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