Tim Hortons is hiring a Supervisor in Surrey, BC to lead shift operations, support team members, and ensure high standards of customer service, cleanliness, and food quality. This role is ideal for someone with leadership skills who thrives in a fast-paced restaurant environment.
ABOUT THE JOB
The Supervisor is responsible for overseeing crew activities during assigned shifts, ensuring Tim Hortons standards are consistently met. This position focuses on operational leadership, guest satisfaction, and supporting employees through clear direction, coaching, and example.
KEY RESPONSIBILITIES
- Lead and supervise team members during scheduled shifts.
- Ensure excellent customer service by responding promptly to guest needs and concerns.
- Maintain high standards for cleanliness, food safety, and product quality.
- Provide ongoing direction, feedback, and motivation to employees.
- Ensure proper staffing levels and assist with shift coverage as needed.
- Oversee daily store operations, including cash handling and compliance with policies.
- Monitor and report safety issues, incidents, or operational concerns to management.
- Support training, performance improvement, and a positive team culture.
- Ensure products, displays, and supplies are properly stocked.
- Complete required documentation and follow operational checklists.
WHY WORK HERE?
Tim Hortons offers leadership growth opportunities within a supportive environment. Benefits may include flexible scheduling, employee meal discounts, premium pay rates, transit or referral programs, and skill development opportunities depending on eligibility.
HOW TO APPLY FOR THIS POSITION
Applications for this role must be submitted through the official Tim Hortons hiring platform. Click the button below to review the full posting and apply directly.
