Tim Hortons is hiring a Restaurant Assistant Manager in Vancouver, BC. This leadership role supports daily restaurant operations, helping deliver an outstanding guest experience while maintaining high standards for people, product quality, cleanliness, and service.
ABOUT THE JOB
As a Restaurant Assistant Manager at Tim Hortons, you will assist in managing key areas of the restaurant’s day-to-day performance. You’ll help coordinate operations on the floor, support team training and coaching, and contribute to meeting business goals related to service, sales, and cost control.
This position also includes administrative responsibilities, supporting schedules, compliance, and ongoing improvement initiatives to ensure the restaurant runs smoothly and consistently meets Tim Hortons standards.
KEY RESPONSIBILITIES
- Support the Restaurant Manager with daily operations to ensure excellent guest service and smooth shift execution.
- Help lead, train, mentor, and coach team members to improve performance and efficiency.
- Assist with ordering and inventory processes to maintain proper stock levels and reduce shortages.
- Monitor and help manage key costs (such as food and paper) and support budgeting activities.
- Maintain high standards for cleanliness, product quality, and restaurant presentation.
- Handle guest concerns professionally and help resolve issues to protect the guest experience.
- Support administrative tasks such as audits, documentation, and follow-up actions as needed.
- Assist with staffing and scheduling processes to ensure appropriate coverage during peak periods.
- Promote compliance with Tim Hortons policies, procedures, and operational standards.
- Contribute ideas and improvements to enhance operations, reduce waste, and strengthen performance.
WHY WORK HERE?
Joining Tim Hortons offers the opportunity to grow in a fast-paced, people-focused environment. Depending on eligibility, benefits may include:
- Competitive pay and performance-based growth opportunities
- Health and dental benefits (depending on eligibility)
- Leadership training and professional development
- Career advancement opportunities within restaurant operations
- A supportive, team-oriented workplace culture
Benefits may vary by location and eligibility, and some offerings may include conditions or availability based on the franchise operator.
HOW TO APPLY FOR THIS POSITION
To apply, submit your application through the official Tim Hortons hiring platform. Your application will be reviewed through the employer’s recruitment process.
