Costco is hiring a Member Service Assistant in Ottawa, ON. This role is essential in delivering an exceptional member experience by welcoming members, verifying memberships, conducting safety checks, and supporting warehouse security procedures. If you enjoy customer interaction and maintaining a safe retail environment, this opportunity in Ottawa may be the right fit for you.
ABOUT THE JOB
The Member Service Assistant plays a key role in maintaining a safe and welcoming warehouse environment. This position involves greeting members, verifying active memberships, monitoring entrances and exits, and performing regular safety and security checks. The role also includes reviewing receipts, supporting loss prevention efforts, and ensuring compliance with company policies and safety standards.
KEY RESPONSIBILITIES
- Welcome members at entry points and verify membership cards upon arrival.
- Monitor warehouse entrances and exits to ensure security compliance.
- Conduct regular safety inspections of the warehouse and surrounding areas.
- Review and validate receipts at exit to confirm accurate merchandise purchases.
- Report safety hazards, suspicious activities, or operational concerns to management.
- Assist members with directions, product locations, and general inquiries.
- Support after-hours security procedures when required.
- Maintain a clean and organized entrance and exit area.
WHY WORK HERE?
Joining Costco means becoming part of a company known for its strong workplace culture and employee support. Benefits may include:
- Competitive hourly compensation
- Health and dental benefits (depending on eligibility)
- Retirement savings plan options
- Paid vacation and statutory holidays
- Employee warehouse shopping privileges
- Stable work environment with growth opportunities
Benefits and eligibility may vary based on employment status and location.
HOW TO APPLY FOR THIS POSITION
Applications for this position must be submitted through the official Costco careers website. Click the button below to access the secure application platform.
