Costco is hiring a Loss Prevention Clerk in Kitchener, ON. This role helps protect the warehouse from internal and external loss by monitoring activity, identifying potential safety and security concerns, and supporting investigations while maintaining a professional, member-first approach.
ABOUT THE JOB
As a Loss Prevention Clerk at Costco, you will help reduce shrink and support a safe shopping environment by observing floor activity, reporting concerns, and assisting with investigations when required. You’ll document incidents, maintain evidence and report files, and collaborate with leadership and external partners as needed. This position requires strong judgment, attention to detail, and the ability to communicate clearly in sensitive situations.
KEY RESPONSIBILITIES
- Monitor the warehouse and perimeter to identify potential theft, safety risks, and security concerns.
- Observe and report suspicious activity and possible internal dishonesty following established procedures.
- Support investigations by gathering information, documenting events, and maintaining case files and evidence records.
- When warranted and within policy, assist with detaining and interviewing suspects and completing incident reports.
- Prepare clear written reports for internal use and, when applicable, for potential prosecution.
- Coordinate with local law enforcement when required and provide information in accordance with policy.
- Participate in meetings and training related to loss prevention, safety, and compliance.
- Identify opportunities to reduce shrink and communicate recommendations to management.
- Teach and coach warehouse employees on loss prevention practices and awareness.
- Communicate with other Costco locations and teams to share information about current or local theft trends.
WHY WORK HERE?
Costco offers a professional environment with strong operational standards and long-term growth opportunities. Benefits may include competitive pay, paid training, and a supportive team culture. Depending on eligibility, additional benefits may include health and dental coverage, paid time off, and other employee perks depending on eligibility.
HOW TO APPLY FOR THIS POSITION
To apply for this position, please submit your application directly through Costco’s official careers platform. Click the button below to access the official job posting.
