Tim Hortons is currently hiring a Store Supervisor for its restaurant location in Hamilton, Ontario. This role is ideal for experienced team leaders who are passionate about people management, guest service excellence, and ensuring smooth day-to-day restaurant operations in a fast-paced environment.
ABOUT THE JOB
As a Store Supervisor at Tim Hortons, you will take on a hands-on leadership role focused on supporting shift operations, guiding team members, and maintaining high standards of service, product quality, and cleanliness. You will work closely with management to ensure operational goals are met while fostering a positive and respectful workplace culture.
KEY RESPONSIBILITIES
- Provide day-to-day supervision of team members during restaurant shifts.
- Lead by example, promoting respectful communication and teamwork.
- Support recruitment, training, and performance development of staff.
- Ensure consistent delivery of excellent guest service and handle concerns professionally.
- Oversee cash handling, merchandising, and shift documentation.
- Ensure compliance with Tim Hortons operating standards and company policies.
- Maintain health and safety procedures, including proper use of safety equipment.
WHY WORK HERE?
Working at Tim Hortons offers the opportunity to grow within a well-established brand known across Canada. Benefits may include a supportive team environment, leadership development opportunities, and participation in company incentive programs, depending on eligibility and location.
HOW TO APPLY FOR THIS POSITION
Applications for this role must be submitted through the official Tim Hortons hiring platform. All candidates will be reviewed directly by the employer through their recruitment system.
